Quality Management Basics provides a firm foundation for experienced project management professionals looking to understand quality management practices and techniques, designed to understand the key concepts that can help them satisfy their stakeholders and delight their customers. The course combines instructional material with interactive exercises, vocabulary games, and flashcards to explain the core concepts and strategies of effective quality management. Case studies and examples from manufacturing and service sectors help to explain the nuances of quality concepts, while video segments from experienced quality management professionals provide expert insight into the real-world application of quality principles.
|Strategic & Business Mgmt||4|
Course Access: 180 Days