The following information provides details of Becker’s policies and procedures when you enroll in, register or subscribe to any of our review courses or products.

Administrative office address

Becker Professional Education
3005 Highland Parkway 6th Floor
Downers Grove, IL 60515
Toll Free: 800.683.8725
Outside the US: 630.245.4797

Vision

Empowering people around the world to advance their careers through a lifelong partnership of superior professional education.

Our commitment to lifelong learning

For more than 50 years, Becker Professional Education has been helping professionals advance their careers in Accounting, Project Management and Healthcare. Our product and service offerings include: CPA Exam Review, ACCA® Exam preparation, PMP® Exam Review, USMLE® Exam Review and Continuing Professional Education courses. Becker Professional Education is part of Adtalem Global Education Inc.

License Agreement

These goods and services for preparation for the USMLE, in connection with Becker Professional Education, are not for sale and are not being sold to you. You may only acquire a license to use such materials. This license and your course materials will expire at the end of the selected subscription period from the date of first login. The terms and conditions of this license can be found in the materials that will be sent to you.

Any and all notes and lectures given to and any notes taken by an applicant in Becker’s USMLE Review are to be used only by the applicant. The teaching methods and methodologies contained in the materials supplied are confidential and proprietary to Becker Professional Education and cannot be transferred or divulged to any other person by resale of the materials or otherwise.

Study Formats

Becker Professional Education offers candidates a choice of three study formats: live, self-study online or live online. Tuition includes lectures, textbooks and interactive software.

Calendar, Schedules and Instructors

Becker Professional Education posts class schedules to becker.com. Visit the website frequently because course offerings, instructors and dates of instruction are subject to change without notice.

Live Classroom Course Facilities

To enhance live instruction, the course is delivered via instructor-led, multimedia presentations using high-density projectors and computers, utilizing a wireless mouse, and controlled by the most current multimedia software. Textbooks that incorporate all of the necessary materials including homework software are provided. All instruction is provided in English.

Entrance Requirements

There are no prerequisites for students to enroll in Becker’s review courses other than being a minimum age of 18 and having earned a high school diploma or equivalent. The word “student” shall be construed to mean the student in the instance that the student is the party to the contract, or, if another person is the party to the contract on behalf of the student. For students enrolling in the USMLE® Step 2 Clinical Skills Assessment, Becker suggests that students be enrolled in or have completed a medical school curriculum and be seeking a preparation/review course for the USMLE® Step 2 CS examination. Students enrolling in the USMLE® Step 2 Clinical Skills Assessment must have had a medical examination within the past twelve (12) months that tested for Tuberculosis.

Previous credit

Becker does not award credit for previous education, training, or experience.

Academic progress

The purpose of Becker’s USMLE Review is to prepare students for the specific step exams. Therefore, Becker does not issue grades, track academic progress or award degrees or diplomas at course completion.

Attendance

“Attendance” is defined as attending a live classroom lecture or viewing a course lecture. Because attendance is required for eligibility in the Becker Promise, Becker tracks attendance through rosters/id codes at live and live online classes.

Non-F1 International Students who are tardy or are early departures must notify the instructor who will note the sign in sheet with “T” for tardy of lateness exceeding 15 minutes and “ED” at sign-out for early departure of 30 minutes prior to end of class. Non-F1 International students are required to sign in and out of class. If students exceed tardy, early departures or absences over 20% of total length of the course, students will not be issued a course completion certificate upon request.

Attendance Policy for International Students and Graduates on a Becker Issued Form I-20:

A full course of study is defined as enrollment in a CPA or USMLE Exam Review Course with attendance to all required sessions with at least eighteen clock hours of attendance a week if the dominant part of the course of study consists of classroom instruction, or to consist of at least twenty-two clock hours a week if the dominant part of the course of study consists of laboratory work. All students are required to sign in and out of class.  F-1 international students who are tardy, take longer breaks than the allotted time or depart class early, will be tracked accordingly by the Becker Center Representative. Failure to study the required hours per week will constitute:

  • Termination of F-1 status in SEVIS for student and dependents
  • Unlawful presence in the United States for student and dependents
  • Ineligibility to continue studies with Becker
  • Possible immediate departure from the United States for student and dependents

Students will be contacted by phone and/or email if they have fallen below the required weekly study hours. If the failure to study the required hours was due to events outside of the student’s control and his or her F-1 status was terminated, he or she may have the option to request a reinstatement.  This option should be discussed in detail with the student’s Designated School Official at the student’s location or at Becker’s Corporate Office.

Make-up Classes

There are no make-up classes. In the event you miss a class, you may view the missed section in Becker’s eCoach provided to you with your course enrollment. Viewing the eCoach will not count as attendance to the course

Promotions and Special Offers

Promotions or special offers may not be combined with any other promotion or group pricing program offered by Becker. Promotions or special offers are not valid on previous purchases or may not be combined with any other offers.

Repeat Policy

The Becker Promise*

Our Promise? To provide students with the utmost opportunity to pass the USMLE’s by using Becker's comprehensive materials and time tested learning approach. Students that utilize Becker’ Comprehensive USMLE Step 1 or Step 2CK Live and Live Online Review Courses but do not pass the USMLE exam, may repeat the same Step 1 or Step 2CK Live or Live Online review course a $1,500 savings on retail pricing.

To be eligible for the Becker Promise, students must:

  • Successfully attend 80% of all live course lectures. Candidates meeting the criteria will be confirmed through tracking the daily attendance conducted during the live and live online course
  • Provide a copy showing proof of taking the USMLE exam and not receiving a passing score.

The Becker Promise expires 365 days following the completion of the Comprehensive Live or Live Online Review course. The Becker Promise may be redeemed by contacting student services Toll Free: 800.683.8725 Outside the US: 630.245.4797 Monday-Friday 7:30 am-7:30 pm CST or via email at usmleinfo@becker.com

The Becker Promise is non-transferable and cannot be combined with any other offer. The Becker Promise may only be redeemed once per exam level purchased. Positive verification of former enrollment and satisfaction of all Becker Promise requirements must be identified within our records at the time of redemption. All previous account balances must be paid before the Becker Promise redemption will be accepted.

* Becker Promise is not applicable to international students enrolled through Becker on a Form I-20.  

Alumni Tuition Savings

Becker students who have taken a Becker Comprehensive Review course but do not qualify for Becker Promise will be eligible for an Alumni Tuition Savings of:

  • 25% on any Step 1 Comprehensive Review (Non-Retreat) Course, Step 1 Integrated Final Review Course, Step 2CK Comprehensive Review Course, Step 2CK Intensive Review Course, or Step 1 Integrated Cases with Dr. Lionel Raymon Course.
  • 15% on any Step 1 Comprehensive Review Retreat Course With Hotel Accommodations

Alumni Tuition savings apply to the full retail tuition pricing for Live or Live Online USMLE courses only and cannot be combined with any other promotions or group tuition pricing.

Student Records

All student records are retained for a minimum of five years. Retained information includes exam levels, dates of attendance and completion, payments and refunds, and any eligibility information provided by the student. For information about obtaining records, write or call the Becker Student Services Manager, 3005 Highland Parkway, Downers Grove, IL 60515. Telephone: 800.683.8725 Outside the US: 630.245.4797. Strictly limited access to student records ensures confidentiality.

Disability Accommodations

Accommodations for students with disabilities are available. Students with special requirements are encouraged to contact the Office of Student Disability Services at 800-868-3900 or adaofficer@becker.com as far in advance of starting classes as possible to arrange a consultation.

Personal conduct

Becker Professional Education expects all students to exhibit mature behavior and personal conduct consistent with the highest business standards. The Becker Professional Education program is an intense time of study and preparation for the USMLE where students spend a significant amount of time and money. Becker Professional Education will not tolerate any student’s behavior which would detract from another student’s opportunity to study and prepare including but not limited to pranks, sexual harassment or fraternity style joking. Becker Professional Education will dismiss from the program without recourse any student whose behavior hinders their peers’ opportunity to study. In addition, personal behavior that makes it difficult or impossible for your classmate to study will not be tolerated. Students must agree to abide by the Becker Code of Conduct, a copy of which is available at the Becker website, http://www.becker.com/usmle/resources/becker-student-code-of-conduct

Placement assistance

Becker Professional Education does not offer placement assistance.

Candidate feedback

Candidates may send comments or complaints regarding the Becker course, instructors or any other feedback on our Contact Us page.

TRANSFER BETWEEN COURSE FORMATS

Students may change course formats without restriction provided the transfer request is initiated no later than the conclusion of the 2nd business day after the start date of the original course. No format changes will be permitted after the conclusion of the 2nd business day after the start date of the original course. All format change requests are subject to availability. Licensing and Course Materials or Accommodations fees may apply (see Non-Refundable Fees).

Schedule Change Guidelines:

Schedule change requests initiated no later than the conclusion of the 2nd business day after the start date of the original course will be honored based on availability. Schedule change requests initiated after the conclusion of the 2nd business day after the start date of the original course will not be honored. To ensure course availability, Becker strongly encourages students to initiate schedule changes at least 14 days prior to the start date of the original course.

CANCELLATIONS AND REFUNDS

To cancel your enrollment and receive a refund, contact Becker Professional Education at 800.683.8725 Outside the US: 630.245.4797.

LATE ARRIVALS – Students who arrive late to a course are subject to the same refund and cancellation policies detailed within this document.

WEATHER AND OTHER UNCONTROLLABLE EVENTS – Becker Professional Education will not provide refunds for missed course content attributable to Weather or Other Uncontrollable Events.

Self-Study USMLE® Review Course*

A full tuition refund (less any applicable savings and fees) will be issued to students who withdraw on or before the conclusion of the 10th calendar day after the date of purchase of any Self Study USMLE Review Course.

Textbook and UWorld Question Bank purchases are non-refundable.

Live USMLE Review WITHOUT Hotel*

A full tuition refund (minus all applicable savings and course materials fees) will be issued to students who withdraw on or before the conclusion of the 2nd business day after the start date of class and provided that the electronic course materials are not accessed. Thereafter, partial refunds will be issued in accordance with the following withdrawal policy:

If a student withdraws after the conclusion of the 2nd business day after the start date of the course but before the conclusion of the 7th calendar day after the start date of the course:
Refund 90% of tuition paid LESS applicable course materials fees.

If a student withdraws after the start of the 8th calendar day after the start date of the course but before the conclusion of the 13th calendar day after the start date of the course:
Refund of up to 75% of tuition paid LESS applicable course materials fees.

If a student withdraws after the start of the 14th calendar day after the start date of the course but before the conclusion of the 24th calendar day after the start date of the course:
Refund of up to 50% of tuition paid LESS applicable course materials fees.

If a student withdraws after the start of the 25th calendar day after the start date of the course:
No Refund will be issued.

Live USMLE Review Retreat*

A full tuition refund (minus all applicable savings and course materials and accommodations fees) will be issued to students who withdraw on or before the conclusion of the 2nd business day after the start date of class and provided that the electronic books are not accessed. Thereafter, partial refunds will be issued in accordance with the following withdrawal policy:

If a student withdraws after the conclusion of the 2nd business day after the start date of the course but before the conclusion of the 7th calendar day after the start date of the course:
Refund 90% of tuition paid LESS applicable course materials and accommodations fees .

If a student withdraws after the start of the 8th calendar day after the start date of the course but before the conclusion of the 13th calendar day after the start date of the course:
Refund of up to 75% of tuition paid LESS applicable course materials and accommodations fees.

If a student withdraws after the start of the 14th calendar day after the start date of the course but before the conclusion of the 24th calendar day after the start date of the course:
Refund of up to 50% of tuition paid LESS applicable course materials fees and accommodations fees.

If a student withdraws after the start of the 25th calendar day of the course:
No Refund will be grantedissued.

Live Online USMLE Review *

A full tuition refund (minus all applicable savings) will be issued to students who withdraw on or before the 2nd business day after the start date of class and provided that the electronic books are not accessed. Thereafter, partial refunds will be issued in accordance with the following withdrawal policy:

If a student withdraws after the conclusion of the 2nd business day after the start date of the course but before the conclusion of the 7th calendar day after the start date of the course:
Refund 90% of tuition paid LESS fees.

If a student withdraws after the start of the 8th calendar day after the start date of the course but before the conclusion of the 13th calendar day after the start date of the course:
Refund of up to 75% of tuition paid LESS applicable course materials fees.

If a student withdraws after the start of the 14th calendar day after the start date of the course but before the conclusion of the 24th calendar day after the start date of the course:
Refund of up to 50% of tuition paid LESS applicable course materials fees.

If a student withdraws after the start of the 25th calendar day of the course:
No Refund will be issued

Textbook and UWorld Question Bank purchases are non-refundable.

Enrollments with Deposits

Students may enroll in Live and Live-Online courses with a deposit to secure a seat in the review course. Start date must be within 6 months of enrollment date. If students choose the deposit option, the first payment will be charged to their credit card at time of enrollment. The remaining balance will be automatically charged to their credit card 14 calendar days before their class start date.

Integrated Cases with Dr. Lionel Raymon*

A full tuition refund (minus all applicable savings) will be issued to students who withdraw before the start date of the course. Thereafter, no refunds will be provided.

* Applicable in all states

Cancellations and Refund for Live USMLE® Step 2 CS Assessment

A full tuition refund (minus all applicable savings) will be issued to students who cancel their enrollment 8 business days or more before the start date of the course. Cancellations requested 7 business days or less in advance of the start date of the course (including students who are a ‘no show’ to the course) will be eligible for a tuition refund (minus all applicable savings) and minus a $200.00 non-refundable registration/administrative fee. Cancellation and refund requests must be received within 45 calendar days of the start date of the course to be eligible for a refund of tuition paid.

NON-REFUNDABLE ITEMS

The following fees are non-refundable:

$500.00 License and Course Materials Fee assessed to any student who withdraws from a Becker Comprehensive Live or Live Online Review Course after the conclusion of the 2nd business day after the start date of the course.

$105.00 per day Accommodations Fee assessed to any student withdrawing from a course with hotel accommodation. This fee is assessed each day beginning with the start date of a course through the student’s withdrawal date.

Optional Textbook and applicable shipping charges are non-refundable.

Optional UWorld Question Bank purchases are non-refundable.

RETREAT COURSE

Room changes: Becker Professional Education does not allow room changes without the direct permission of the hotel and based on availability. We will assist you in any way we can with your rooming needs, however, the hotel and Becker Professional Education will not be responsible for room charges due to any student who changes rooms or moves into a private room without the specific authorization from the hotel and/or Becker Professional Education.

Room Changes: Students wishing to upgrade from a commuter plan to a plan including hotel accommodations or who wish to upgrade their Double Room accommodations to Single Room accommodations may do so at any time prior to the conclusion of the 2nd business day after the start date of the course.

Students wishing to downgrade from a plan which includes hotel accommodations to a commuter plan or who wish to downgrade their Single Room accommodations to Double Room accommodations may do so at any time prior to the conclusion of the 2nd business day after the start date of the course.

All room changes are subject to availability and must be approved by both Becker Professional Education and its hotel partner. After the conclusion of the 2nd business day after the start date of the course, room assignments are finalized and no changes are permitted. Becker Professional Education is not responsible for room charges assessed to any student who changes room accommodations without authorization from Becker Professional Education.

Applicable to students enrolled with Hotel option:

SINGLE ACCOMMODATIONS - If a student chooses single accommodations, only the student registering for the course is allowed in the room and the room may not be shared with any other student or individual.

DOUBLE ACCOMMDATIONS - If a student chooses double accommodations, they will have the opportunity to choose a roommate up to 5 calendar days before the course start date. If the student does not submit a mutually agreed upon roommate, Becker will assign a roommate of the same gender.

Room charges: Each individual student will be legally responsible for all room charges such as long distance telephone, premium TV, room service, or other charges. Students must ensure that their private room charges are paid to the hotel on a weekly basis. Students are urged to ensure that telephone calls made from their room are local prior to making those calls.

MEALS – Breakfast and lunch are included in your enrollment. Food must be eaten in the designated breakfast and lunch areas. You will be provided with a balanced meal each day for lunch to include a protein, starch, and vegetable. The hotel is not able to accommodate special requests to fulfill vegetarian, halal, gluten free, or exceptional dietary needs. Therefore, if you have special dietary needs, you must make arrangements for them at your own expense. Microwaves are not available in your room but are available in the study rooms.  If you present your Becker ID at the hotel restaurants, you will be given a 20% discount on food throughout your stay.

INJURY/ ILLNESS REPORTING – If you become ill or are injured at any time throughout the course, the procedures are as follows:

  1. Report injury/illness to the teaching assistant and record in the Daily Log.
  2. If the injury or illness is directly related to the Hotel, the teaching assistant will schedule an appointment for you to report the injury/illness and file a claim with hotel management within 48 hours of the injury/illness occurring.
  3. If the injury/illness is not hotel related, you are responsible for independently seeking medical care.
  4. If you are injured or ill to the point of needing to discontinue the course, Becker may work with you to determine a course of action for completing the course at a later date.

ROOM INSPECTIONS – Becker representatives and Hotel staff reserve the right to access your room at any time for random room inspections.  The purpose of the room inspections are to ensure that you are in compliance with the following guidelines:

Room Temperature – Your room MUST remain under 75°F at all times.  If housekeeping observes your room above this temperature, or a random inspection reveals that your room is being maintained at a higher temperature, you will be asked to reduce the temperature in the room.

Room Maintenance – You are required to keep your room tidy, free of clutter, and clear of food debris.  Please ensure prompt disposal of garbage and food-related waste.  Keep your food contained in air-tight containers.

Hotel Plates / Food – With the exception of room service, you are not allowed to bring breakfast or lunch hotel plates / food to your room.  If you partake in the offered breakfast and lunch accommodations, you MUST eat in the designated areas. You will incur a $10 hotel charge if breakfast and/or lunch plates are found in your room.

Pre-Departure Room Inspection – Prior to your departure from the course and receiving your final assessment exam code, you MUST have your room inspected.  The purpose of this inspection is to ensure that you have removed all of the items that you brought or acquired throughout the duration of the course.  It is your responsibility to discard unwanted items at the conclusion of the course.  The hotel will provide trash bags to discard unwanted items.

CONDUCT – At all times, whether you are commuting or staying in the Hotel, you are expected to conduct yourself in a professional, mature manner. This includes, wearing shoes when navigating the common areas, refraining from sleeping in the study rooms and lecture hall, and conducting yourself in a respectful manner when addressing the hotel and Becker staff. Please do not loiter in the bar area if you are not going to make a purchase and if you do, only stay for a reasonable amount of time. If you have a difference of opinion with the hotel staff or a Becker representative, simply ask to speak with management. Under no circumstances will disrespect or rude behavior be tolerated by the hotel nor Becker. If you behave in this manner at any time, Becker and the Hotel reserve the right to dismiss you from the hotel and the course without a refund.

ROOM SERVICE / HOTEL CHARGES – Upon check in to the hotel, you will be required to provide a credit card for incidental charges incurred throughout your stay.  These charges will be run weekly.  If your card on file is denied for any reason, you may be dismissed from the hotel with no refund.  You may continue to attend the course as a commuter student, but will be responsible for finding your own accommodations at no cost to the hotel or Becker.  It is imperative that you maintain a working card on file for the duration of your stay.

COMPLAINTS – At any time throughout your stay that you experience a concern/issue with Becker or the Hotel, it is your responsibility and obligation to report it to your teaching assistant immediately.  Upon receiving your complaint, Becker will reach out to the hotel to resolve the issue.  If there is no feasible solution, you may be advised to seek other accommodations, at which time we will discuss your options.  Do not wait until the end of the course to address issues as it is too late at that point to provide a remedy.  It is our goal for you to have the best possible environment to prepare for your exam and Becker will do everything possible to try and ensure that occurs.

DISCIPLINE – If you receive three warnings for violating any of the aforementioned guidelines, including the ID policy above, Becker and the Hotel, reserve the right to discharge you from your hotel reservation with no refund.  You will then be responsible for securing your own accommodations, at no charge to Becker or the Hotel, to complete the course.

Publicity Waiver and Release Disclosure

By enrolling in this course, the student: (1) grants to Becker Professional Education its parent, subsidiary and affiliated companies, agents, licensees and designees (collectively, “Becker”), including their successors and assigns, the absolute, royalty free, irrevocable, worldwide, right and permission, with respect to any testimonial (written or oral), photographs, film, video or other images, or sound recordings taken by Becker:

(a) To use, re-use, publish, re-publish, copy, modify, display and create derivative works in whole or in part, individually or in conjunction with other photographs, images, recordings or testimonials in any medium (including without limitation, in print and on the Internet) and for any purpose whatsoever, including, without limitation in advertising, marketing, publications, electronic distribution, and the Internet and for any other commercial purpose; and

(b) To use the student’s name in connection therewith if Becker so chooses; and

(c) To copyright the same in the name of Becker, or any other name that Becker may chose.

and (2) waives any and all rights to such photographs, film, video or other images, sound recordings, or testimonial and assigns all such rights to Becker. If the student is under the age of 18, the parent or legal guardian’s signature indicates that he/ she and the student have read, understand, and agree to be bound by the terms of this disclosure.

The student understands that there will be no compensation for the permitted use of any testimonial (written or oral), photographs, film, video or other images, or sound recordings taken by Becker or of the student’s name.

The student releases and discharges Becker, its successors, assigns and any designee (including any agency, client, broadcaster, periodical or other publication) from any and all claims and demands arising out of or in connection with the use of such photographs, film, video or other images, sound recordings, or testimonial, including but not limited to any claims for defamation, invasion of privacy, right of publicity, emotional distress or any similar right. Furthermore, the student represents and warrants that any testimonial given is original and does not infringe upon copyright or proprietary rights of another person or entity.


Becker Professional Development, operating as Becker Professional Education™, is owned and operated byAdtalem Global Education Inc., 3005 Highland Parkway, Downers Grove, IL 60515. Governing Body: Lisa W. Wardell, President & Chief Executive Officer; Chris Nash, Senior Vice President and CIO; Patrick Unzicker, Senior Vice President and CFO; John P. Roselli, President, Becker Professional Education.

Last updated: 3/9/17