Fostering a Culture of Premier Client Experience (CX)
$49.00
On Demand
|
2 credits
This course will be an overview of:
This course will be an overview of: Definitions and latest research on best practices in CX. Levels of maturity in CX. Components of CX competency. Troubleshooting problems in your CX. Accelerating the CX advantage. Traits of top CX-focused leaders.
This course will be an overview of:
This course will be an overview of: Definitions and latest research on best practices in CX. Levels of maturity in CX. Components of CX competency. Troubleshooting problems in your CX. Accelerating the CX advantage. Traits of top CX-focused leaders.
Field of study:
Personnel/Human ResourcesInstructor(s):
Krys Moskal Amdurer