Transitioning from buddy to boss
After completing this course, the learner should be able to:
- Differentiate between an individual contributor and a manager,
- Assess your own managerial competencies,
- Assess your customers' satisfaction, and
- Identify four situational leadership styles.
Instructor bio
Evelyn Grammar is a human resources professional with more than 30 years of instructional design and training experience. She develops and delivers targeted learning programs for many industries. Evelyn holds an MS in Organizational Dynamics from the University of Pennsylvania. She now lives in Hamilton, NJ with her husband, Spud. Evelyn has worked closely with the American Institute of CPAs (AICPA), General Electric (GE), American International Group (AIG), Lockheed Martin and MUFG Americas (part of Mitsubishi UFJ Financial Group), just to name a few.
Instructor bio
Krys Moskal Amdurer, ED.D. Krys Moskal Amdurer worked as a senior executive for learning and career development in Pearson, Warner Lambert (now Pfizer) and Johnson &Johnson. She consulted with senior executives on their strategic objectives and customized programs for their employees. Krys installed talent development teams internationally and provided learning and coaching resources. Together, Krys with her team implemented learning management systems, created just-in-time programs, and developed a robust vendor database. For 15 years, Krys had my her consulting company, KMA & Associates, through which she provided a wide range of programs and services to Fortune 500 companies. Clients included Johnson & Johnson, Simon & Schuster, Bristol-Myers-Squibb, Readers’ Digest, Dun & Bradstreet, Reuters, American Express, Sealand (Maersk), and Warner Lambert (Pfizer). Krys helped them set up major programs and services to roll out core values, competencies, performance management, leadership, customer service, talent management, change management, innovation, and teamwork. Education • Doctorate and Master Degrees from Rutgers University.
A Becker Professional Education is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org
Becker Professional Education Sponsor I.D. Numbers NASBA: 107294, New York: 002087, New Jersey: 20CE00226700, Texas: 009580, Ohio: CPE.186, Illinois 158.002405, Pennsylvania: PX177823